Last Updated: [10/11/2024]
Thank you for choosing Jainson Super! We are committed to delivering your products safely and efficiently. This Shipping and Delivery Policy outlines the terms and guidelines for shipping, estimated delivery times, shipping fees, and other important details.
1. Order Processing Time
- Orders are processed within [1-3 business days] after your payment is confirmed.
- Orders placed on weekends or holidays will begin processing the next business day.
- You will receive an email confirmation with tracking information once your order has been shipped.
2. Shipping Rates and Options
Shipping costs are calculated based on your location, order weight, and shipping method selected. All available options, along with estimated delivery times and costs, will be displayed at checkout.
- Standard Shipping: [Estimated time, e.g., 5-7 business days]
- Express Shipping: [Estimated time, e.g., 2-4 business days]
Shipping fees may vary based on current promotions, order total, or location.
3. Delivery Timeframes
Delivery times vary depending on the destination and shipping option chosen. Estimated delivery times:
- Domestic Orders: [3-7 business days, depending on region]
- International Orders: [7-21 business days, depending on customs processing and location]
Please note that delivery times are estimates and may be affected by factors beyond our control, such as holidays, weather, and customs delays for international orders.
4. Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and link to track your package. You can use this tracking number to check the status of your shipment on the carrier’s website.
5. International Shipping
- Customs and Duties: For international orders, customs duties, taxes, or other fees may apply. These charges are the responsibility of the recipient and are not included in the order total.
- Customs Clearance: Customs processing may delay delivery. Jainson Super is not responsible for delays due to customs.
6. Failed Deliveries and Wrong Address
Please ensure your shipping address is accurate when placing an order. Jainson Super is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned due to an incorrect address, refusal of delivery, or failure to retrieve from the carrier, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. Delayed or Lost Shipments
If your shipment is delayed or lost, please contact us at [purchase.jainsonsuper@gmail.com] or [+91 99090 02611]. We will work with the shipping carrier to locate your package and ensure it reaches you as soon as possible.
8. Damaged or Missing Items
In the rare event that an item arrives damaged, defective, or missing, please notify us within [48 hours] of receiving your order. Send an email to [purchase.jainsonsuper@gmail.com] with photos and a description of the issue. We will work with you to resolve the issue, either through a replacement or refund.
9. Contact Us
For any questions or concerns about our Shipping and Delivery Policy, please feel free to reach out:
Jainson Super
Email: [purchase.jainsonsuper@gmail.com]
Phone: [+91 99090 02611]
Address: [Jainson Super Wires, Sabarmati Industrial estate, Opposite Matis Multi Speciality Hospital, Near Motera BRTS Bus Stop Cross Roads, Motera Ahmedabad, Gujarat – 38005]
We appreciate your trust in Jainson Super and are dedicated to providing you with a smooth and timely delivery experience. Thank you for shopping with us!
